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Centralized Parts & Service Support

Centralized parts and service support is available to keep your business moving. We understand the importance of productivity in the field or on the job site, and we value your business' bottom line. That's why we offer various options to make it easier for you to do business with us.

Simply call any location and dial "NOW" (669) to be connected to our Centralized Road Tech Dispatch. During business hours, select Option 1, and outside of business hours, select Option 3. If you need help after hours, call any store and dial "NOW" (669) to access our parts, service, and precision farming support. Choose from Options 2 to 5.

This support is available until 9pm on weekdays and until 6pm on Saturdays as well. You can conveniently look up, check in-store availability, and order parts directly through our Online Parts Portal on our website. Additionally, you can text any store phone number 24/7 and include videos/pictures of your issue while also requesting a live video chat with a WCE Expert!



After-Hours Parts

After-Hours Parts provides assistance to keep a customer running. Call the number below for after-hours parts support Monday through Friday 5pm - 9pm; Saturday, 12pm - 6pm.

Call Us for All Parts Needs

Calling after hours will incur a fee


After-Hours Service

After-Hours Service is for repairs that can be made in a timely manner to keep a customer running. Repairs that would take more than a few hours will be scheduled with the Service Manager the following morning. Call the number below for after-hours support Monday through Friday 5pm - 9pm; Saturday, 12pm - 6pm.

Call Us for All After-Hours Service Needs

Guidelines

  • $150 EMERGENCY SERVICE CALL Plus $170 per hour.
  • PLUS PARTS AFTER-HOURS FEE OF $75: If a Parts Salesperson must come to the store to pull parts.
  • SERVICE BY PHONE FEE OF $75: Customers who receive After-Hours service advice by phone (no on-site service call) will be charged a $75 fee.

Additional Links

West Central Equipment is committed to providing cutting edge support solutions. We offer a wide array of services ranging from service subscriptions to full precision ag support. Click the links below to learn more.

Service Subscriptions  Precision Ag
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