Career Detail

Location: Somerset, PA
Type of Employment: Hourly

DUTIES

  • Interprets equipment problems through listening, clarifying, inspecting and test driving
  • Verifies warranty coverage, service contract or maintenance plan per machine
  • Develops and delivers accurate estimates
  • Prepares repair orders (RO), enters RO into service database system
  • Maintains customer relationship and enhances company reputation
  • Maintains equipment records
  • Plans delivery and pickup of equipment, and coordinates trucking schedules
  • Completes required training

REQUIREMENTS

  • Excellent customer service and communication skills
  • Ability to read and comprehend English
  • Good mechanical aptitude
  • Good understanding of hydraulic and electrical systems
  • Solid computer and point-of-sale system skills
  • Ag and Turf equipment product knowledge

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